Columbia Acura
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SALES: 513-530-0100 SERVICE: 844-677-4901 PARTS: 844-677-4902 10979 Montgomery Rd Cincinnati, OH 45249
Sales: 513-530-0100
Service: 844-677-4901
Parts: 844-677-4902
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Testimonials

Paul Hibbard
Full Star Full Star Full Star Full Star Full Star
3-19-2019
Pleasurable Buying Experiance

We were treated very well, the buying experience was very pleasurable. I communicated with Gary Berner via email and he was very quick to answer all of our questions. he confirmed the car was available and gave me a price and quote for our trade in. he held the car for us knowing we were driving from st Louis. Upon arrival everyone was very pleasant, we drove the car and loved it. We were given the trade in allowance and they even added a pin stripe, we are so pleased and would recommend Columbia Acura to anyone. It went so smoothly we were so impressed by the service. Gary Berner was very professional and helpful, he even offered to answer any questions we may have on the car. never had this experience buying a car before, i guess we just needed to go to Cincinnati and visit Columbia Acura. Thank you Gary & Columbia Acura.......Paul & Cindy

Misha H
Full Star Full Star Full Star Full Star Full Star
3-8-2019
Exceptional Service Department

I have serviced my Acura RL for at least 5 years here and the service department is exceptional. Alex H in the service deprartment has always been extremely professional and goes above and beyond to make sure the customer receives great service. I don’t review many places so that in itself speaks volumes about Columbia’s service department. The rest of the techs and receptionist are always extremely knowledgeable and helpful as well. Thanks for being amazing!

Kimberly Sherden
Full Star Full Star Full Star Full Star Full Star
3-5-2019
RDX

I fell in love with the RDX at the Cincinnati Auto Expo. After reading the Google reviews, I knew I had to go to Columbia Acura and see Gary Berner to find out more about this vehicle. My experience was excellent. Gary is very professional. He knows that high-pressure tactics are unnecessary since the vehicle sells itself. Gary was very patient, answered all of my questions, and took the time to show me different vehicles as I was trying to make a color choice. I very much appreciate how smoothly the entire purchasing process was handled. It was a pleasure to meet with Sonny in the financing department. As we were completing the transaction, he was able to provide some very interesting information regarding the Joseph family and their approach to business. I have owned my beautiful RDX for five days now and Gary has been very responsive by phone and email when I have reached out to him with questions. I feel very confident in Columbia Acura as a dealership and in Gary Berner as a sales consultant.

Greg Weikel
Full Star Full Star Full Star Full Star Full Star
2-4-2019
Outstanding Customer Service

Columbia Acura is the definition of outstanding customer service, great products and friendly sales associates. I have partnered with Columbia Acura for the past 9 years. Each time I left the dealership with a great automobile at a fair price. My sales agent, Gary Berner, is a true professional. He always works with me to insure my complete satisfaction. I consider myself an informed consumer who does his homework to insure I make the right investment. In the end, Acura comes out on top. If you want an outstanding vehicle, at a fair price and sales agents who respect you visit Columbia Acura and ask for Gary Berner.

Steen Klint
Full Star Full Star Full Star Full Star Full Star
12-13-2018
Excellent Customer Service

Excellent customer service and very responsive to my many emails and questions. Made the experience of getting a new car easy and pleasant.

James Oswald
Full Star Full Star Full Star Full Star Full Star
10-12-2018
Above and Beyond

Alex is very knowledgeable with any service needs. He's staff is very professional and goes above an beyond. Having personal worked at several dealership this is one of the few that i fully trust with any service need.

Mick Suh
Full Star Full Star Full Star Full Star Full Star
3-2-2019
Gary Berner

Gary Berner was an amazingly easy salesperson who made our life easy in the purchase process. Not only did we communicate seamlessly prior to our visit in, but once we decided to move forward he made the negotiation quick, easy, and painless. He worked in partnership with Jacob to get me the best deal for the best car. Gary’s car walk through was thorough, helpful, and super clear. Love the document technology and ease with Sonny. Easiest signing process ever! Columbia Acura, give Gary a raise. He deserves it. We will be back soon when our oldest is fully licensed. Thanks!

Stavra Xanthakos
Full Star Full Star Full Star Full Star Full Star
7-12-2018
Great Lease Experiance

I had a great experience leasing a new vehicle from Columbia Acura. Gary Berner, our leasing and sales consultant, provided all the information I needed up front ahead of my initial visits. This was my first time leasing a car and he answered all of my questions. He adjusted his usual schedule to meet me at the times that worked best for me. There was no pressure to sign the lease and completing the paperwork was seamless. Gary oriented me to the new car and explained all of the technological and safety features. He also has extensive personal experience driving the car model I ended up leasing, which was helpful. Would lease or buy here again.

Ottawa, OK
Jane Schulte
Full Star Full Star Full Star Full Star Full Star
5-11-2017
Remarkable Professionalism and Courtesy

Jacob, I wanted to thank you for all of the work you did to make the transition from my old lease to my new lease so easy and stress free. This is one of the reasons I continue to come back to Columbia Acura. Your professionalism and courtesy are remarkable. And Daniel, thank you for helping me learn about the new features on the 2017 MDX. It is and has been always a pleasure to work with you.

Covington, OH
Matt R.
Full Star Full Star Full Star Full Star Full Star
5-3-2017
Easy to Work With and Fair

Bought a used RDX. Had a great experience. They were easy to work with and fair. Julio walked us through the process and was great to work with. Would highly recommend

Delhi, OH
Nanny
Full Star Full Star Full Star Full Star Full Star
5-1-2017
No Hassle Transaction!

Very nice! Wonderful experience! Friendly and no hassle transaction!! Completely satisfied. The process was all done in an a lot less time than any transactions in the past, with other dealers.

Covedale, OH
Carlo Gatti
Full Star Full Star Full Star Full Star Full Star
3-16-2017
Easiest, Efficient and Stress Free Experience

This was the easiest, most efficient, most stress-free car purchase I have ever experienced. Friendly, straight forward presentation of the vehicle and price information. No pressure. No stalling tactics trying to wear us down. Thank you to Gary Berner and Columbia Acura for making this a surprisingly positive experience. The way car buying should be!

Cincinnati, OH
Mark Fahner
Full Star Full Star Full Star Full Star Full Star
2-13-2017
Easiest and Most Professional Car Buying Experience

This was by far the easiest and most professional car buying experience I have ever had. Tony Gates did a great job from a sales perspective. He was professional and transparent in his approach to the price negotiations, not "pushy" in any way, and very respectful of my time.

Cincinnati, OH
Tyson Marlowe
Full Star Full Star Full Star Full Star Full Star
2-7-2017
Professional and Helpful Attitudes

I have leased three vehicles from Columbia Acura and will continue to go there for future needs. I have always found the buying experience to be enjoyable and appreciate the professional and helpful attitudes of both the salesman and sales manager to get the right deal done. They have always been personally invested to make sure I have my needs met.

Covedale, OH
Jeannie Schoonover
Full Star Full Star Full Star Full Star Full Star
2-1-2017
Makes Car Buying Enjoyable

Gary Berner was awesome. He is so low key and is not a high pressure salesman. He makes buying a car enjoyable. He is patient, calm, helpful and listens and answers questions appropriately. I love my TLX and loved the experience at Columbia Acura.

Newport, OH
Victor Evans
Full Star Full Star Full Star Full Star Full Star
1-30-2017
Pleasure to Work With!

Gary was a pleasure to work with. Very knowledgeable about the vehicle, wasn't pushy, and allowed me to move at my pace. Would do business again.